Frequently Asked Questions
Everything you need to know about shopping with Ever-Pretty US
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days within the United States. We also offer expedited shipping options at checkout if you need your dress sooner for a special event.
What is your return policy?
We accept returns within 30 days of receipt, provided the items are in their original condition with tags attached. Please note that final sale items and custom-sized dresses are not eligible for return.
How do I choose the right size?
Since sizing can vary between brands, we highly recommend checking our specific size chart located on each product page. Use a measuring tape to check your bust, waist, and hips for the most accurate fit.
Do you offer bridesmaid discounts for bulk orders?
Yes! We offer special promotions for bridal parties purchasing multiple dresses. Please contact our customer service team or check our 'Promotions' page for current bulk-buy discount codes.
Can I track my shipment?
Absolutely. Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also support secure checkout via PayPal and interest-free installment plans through Afterpay.