Returns & Exchanges
At Ever-Pretty, we want you to be completely satisfied with your purchase. If you are not happy with your dress, you can return it for a refund or exchange within 30 days of the delivery date.
Initiate Your Return
Visit our online Returns Center and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached. Ensure the garments are unworn, unwashed, and free of any scents or stains.
Ship the Items
Print your prepaid shipping label, attach it to the package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing